VIEWING & BOOKING
Can I view the studio before I book?
Yes! We offer a free virtual tour of our studio, which you can access by visiting the Contact Us page or email us at eastsidestudioldn@gmail.com. If you’d like to book an in-person viewing, please go to the Contact Us page and get in touch with us directly or by emailing us. There is no charge for viewings.
How can I make a booking?
All bookings can be made online through our booking system. Simply click the ‘Book Now’ button in the top menu, or Contact Us through the Contact Us page. Alternatively email us at eastsidestudioldn@gmail.com.
How can I check the studios availability?
You can view our studio availability in real time by following our online booking process until you reach the calendar page.
What is your cancellation and rescheduling policy?
Cancellations made at least 48 hours before the session are eligible for a full refund. You can also reschedule your booking, subject to availability. We appreciate as much notice as possible.
STUDIO RATES & DISCOUNTS
How much does it cost to book the studio?
Our standard rate is £20 per hour with a minimum booking of 2 hours. This includes 2 professional microphones, 2 camera angles, a Roland mixer, and studio lighting. You'll need to bring your own laptop to manage your session. If you'd like to book a 3-hour session, please contact us directly at eastsidestudioldn@gmail.com or use the Contact Us page. If your session runs over, extra time is charged at £0.40 per minute. However, if another session is booked immediately after yours, we may need to end your session on time to avoid overlap. Optional add-ons are available. You can add a professional producer to help run your session for £15 per hour. If you’d like a host to run the podcast for you, the charge is £45 per hour. For this, we’ll need a full breakdown in advance of your topic, questions, and background details. If you're managing the session yourself, a £150 refundable deposit is required. If you choose producer or host support, a full video of your session will be delivered via cloud link after the recording.
Do you offer any discounts for students?
Yes, we offer a 10% student discount. Please email a copy of your valid student ID to eastsidestudioldn@gmail.com and we’ll apply the discount for you when booking.
Are there discounts for bulk or recurring bookings?
We offer up to 15% off for bulk bookings of 6 hours or more. To receive a discounted quote, please email us at eastsidestudioldn@gmail.com with your enquiry and the total number of hours you’d like to book.
What are the methods of payment available?
We currently accept payment through the following methods: Bank Transfer: You can transfer the amount directly to our account. Details will be provided once your booking is confirmed. Please use your name as the reference. Cash (Preferred Method): Cash payments are preferred and can be made on arrival. Stripe (Card Payment): Card payments can be made securely via Stripe. This option will appear automatically during checkout. PayPal: PayPal is also available as a payment option at checkout for a quick and secure transaction. If you're booking online through our website, both Stripe and PayPal will be shown as payment options during the process. For bank transfers or cash, just select "Manual Payment" and follow the instructions provided.
Is payment required in advance?
Yes, payment is required in advance to secure your booking and ensure smooth use of the studio. Whether you're paying online via PayPal or Stripe, transferring funds beforehand, or bringing cash on arrival, payment must be completed before your session begins. This helps us manage bookings efficiently and ensures the studio is fully prepared for your use.
Can I pay in cash?
Yes, you can pay in cash and it's actually our preferred method. Paying in cash on arrival keeps things simple, avoids processing fees, and allows us to confirm your booking immediately without delays. Just make sure to bring the exact amount on the day of your session.
Is there a deposit required?
If you're booking the studio to manage everything yourself, a £150 refundable deposit is required. This will be returned to you as long as no equipment or studio property is damaged. However, if you choose to have us manage the session for you or opt for a host, no deposit is needed.
IN-STUDIO RECORDING
Will someone help me set up?
Yes, someone will be on-site during your booking to assist with setup and show you how to use the equipment before you begin. Each session includes a free 30-minute slot before your booking to allow time for setup, prep, or late arrivals. If you'd like hands-on support throughout your session, you can add a professional producer for £15/hour during the booking process.
Can I do a test run before my actual session?
You're welcome to test things out during your own time. If you've booked a producer, we’ll usually run a quick trial recording at the start to make sure everything is working smoothly.
How is the podcast recording process managed?
We use two professional Shure MV7X microphones and two camera angles. Everything is routed through a Roland mixer for optimal sound and video quality. For audio-only recordings, both microphones are captured via the mixer and exported as a single audio file, available in either WAV or MP3 format, just let us know your preference ahead of time. If a producer or host is booked, the full video and audio are mixed live on our editing setup. After your session, you'll receive either the complete video file or the standalone audio file via our secure cloud storage. You’ll have up to 48 hours to download and save your files.
Can I bring a guest or co-host?
Yes, you're welcome to bring a guest or co-host. Please note that we allow a maximum of 4 people in the studio at any one time, including the two individuals recording. This limit is in place for health and safety reasons.
What microphones are available in the studio?
We provide 2 x Shure MV7X professional podcast microphones, each set up on sturdy mic stands and ready to use when you arrive. These dynamic mics are designed to capture clear, high-quality audio while minimising background noise, ideal for podcasting, interviews, and vocal recording. No setup needed on your end, everything will be ready for you when you walk in.
What cameras do you use?
We use two Sony A6400 cameras, each mounted on adjustable tripods to capture high-quality, 4K video from multiple angles. They're set up and ready to go before your session, but you're welcome to adjust the angles to suit your preference before recording begins.
What lighting setup do you have?
We use professional Godox SL60IID 70W LED video lights, known for their powerful output and silent operation, ideal for podcasting and interviews. The lighting is fully dimmable (0–100%) allowing us to tailor the atmosphere to your preference. We also include background lighting to enhance the mood and give your content a polished, cinematic feel. The setup is designed to deliver crisp, flattering lighting while maintaining a quiet, distraction-free environment.
Is the studio soundproofed?
The studio is acoustically treated to ensure a clean, high-quality recording environment. Our microphones are designed to focus on your voice while minimising any ambient sound, so you'll experience a quiet and controlled setting ideal for podcasting or interviews.
Can I change the layout of the studio?
Yes, you're welcome to adjust the layout to suit your needs. You can move furniture around or bring in your own props if you'd like. Just avoid using Blu Tack or hanging anything that requires more than push pins. The best thing to do is drop us an email beforehand to let us know what you’re planning, we’ll do our best to help.
When and how will I receive my recorded files?
If you haven’t selected a producer or host, you’ll need to bring your own laptop. Our system connects via USB, so make sure your device is compatible. If you're unsure, feel free to reach out through our contact page or email us at eastsidestudioldn@gmail.com. If you have selected a producer or host, your files will be uploaded to our cloud. You’ll receive a download link and have 72 hours to save your files.
What happens if I need extra time beyond my booked slot?
We charge £0.40 per additional minute. However, if there’s another booking after yours, you will be required to stop on time. To avoid being cut off, it’s best to book an extra hour in advance if you think you might run over. For bookings of 3 hours, please contact us at eastsidestudioldn@gmail.com or use the Contact Us page.
Are food and alcoholic drinks allowed or served?
We offer free tea and coffee during your session. You're welcome to bring cold food and covered drinks into the studio. Please note that alcohol is not permitted on the premises at any time, and we do not serve food.
Can I smoke in the studio?
No, smoking is not allowed inside the studio at any time. However, you’re welcome to smoke outside the premises.
Can I bring a pet or dog into the studio?
No, pets are not allowed inside the studio due to health and safety and to protect our sensitive recording equipment.
Can I bring my own equipment?
Absolutely, you're welcome to bring your own camera or audio recording equipment if you prefer to use your own setup during your session.
Is the studio cleaned between sessions?
Yes, all equipment, chairs, and tables are thoroughly wiped down, and the floor is vacuumed to maintain a clean and fresh environment. We also make sure the space smells pleasant for every session.
Are toilets available?
There are no toilets on the premises, but facilities are available just a 1-minute walk away. We recommend using the toilet before your session to avoid it cutting into your booked time.
POST-PRODUCTION SERVICES
What's included in your audio editing and mixing services?
Our audio post-production is split into two segments: editing and mixing, each tailored to deliver clean, broadcast-quality sound. Audio Editing: £80 per hour of raw audio. Our editing services includes: - Volume levelling across speakers. - Background noise reduction (including hiss and hums). - Removal of plosives and harsh sounds. - Precision cutting of pauses, stumbles, or off-topic sections that you want removing. - Insertion of intros, outros, and jingles. Audio Mixing: £40 per hour of raw audio. Our mixing services includes: - EQ adjustment to enhance clarity. - Compression and reverb where appropriate. - Level balancing across speakers or multiple audio sources. - Final quality check for consistency across the full episode or clip. If you are booking audio editing alongside video editing or requesting short clips from your session we will create a custom package for you with a discounted rate. Just let us know your requirements by emailing us at eastsidestudioldn@gmail.com or the contact us page.
Do you provide video editing services?
Yes, we offer full video editing services at £80 per hour of video content. Our editing ensures your content looks sharp, professional and ready to publish. Our video editing includes: - Cutting and trimming footage for clarity and flow. Adding text overlays, name tags, and subtitles if requested - Inserting your intro, outro, branding elements, or transitions. - Colour correction and basic grading for a clean, consistent look. - Cropping and formatting for different platforms (e.g., widescreen, square, portrait). If you are booking audio editing alongside video editing or requesting short clips from your session we will create a custom package for you with a discounted rate. Just let us know your requirements by emailing us at eastsidestudioldn@gmail.com or the contact us page.
How does the post-production and editing process work?
You’ll need to provide an editing brief outlining any adjustments, preferences, or creative direction you’d like us to follow. Once we receive your brief, we’ll begin the editing process and aim to deliver the first draft within 5–7 working days. You’ll then have one round of revisions, which we typically complete within 1–3 working days. If you'd like to discuss your project in more detail before we begin, we’re happy to talk through what’s possible and advise on the best approach.
Can I request revisions after the initial edit?
Yes, all edits include one round of revisions. Once you’ve reviewed the first draft, you can request any changes or adjustments you would like. Revisions are typically completed within 1–3 working days, and we will work to ensure the final result meets your expectations.
Do you offer colour grading or visual enhancements?
Yes, we offer colour correction to ensure your footage maintains a clean and consistent look. We also apply subtle lighting adjustments to enhance the overall visual quality as part of the editing process. Simply mention this in your brief if you'd like it included.
Can you create short clips or highlights from my full video or podcast?
Yes, we offer a short-form content service designed for social media, highlights, and promotional use, ideal for boosting engagement and reaching new audiences. What’s included: - Subtitles - Background music (based on your direction) - Branded intro and outro segments - Clean, engaging cuts and pacing. - Formatting for TikTok, YouTube Shorts, Instagram Reels, X, LinkedIn, and Facebook. - AI-generated imagery to visually enhance clips and support your message. - Short video editing (This can include lighting, visual or sound effects when story telling, to enhance viewer engagement. - To ensure we hit the right tone, we recommend providing timestamps, reference examples, or a short creative brief. Pricing: £20 per clip – Clip only, no editing involved. £50 per clip – includes subtitles, music, intro/outro, AI visuals, and multi-platform formatting. Custom pricing available for content batches, advanced edits, or ongoing work. Final pricing depends on the length, complexity, number of platforms required and number of clips needed. Get in touch with your needs, and we’ll put together a tailored package.
When will I recieve my raw or unedited files?
If you've selected a producer or host, your raw or unedited files will be uploaded to our secure cloud system. You'll receive a download link within 24 hours of your session and will have 72 hours to download and save your files.
What is covered in an audio edit?
Audio Editing – £80 per hour of raw audio. Our audio editing service includes: - Volume levelling across all speakers. - Background noise reduction (including hiss and hums). - Removal of plosives and harsh sounds. - Precision cutting of pauses, stumbles, or off-topic sections as requested. - Insertion of intros, outros, and jingles. If you’re also booking video editing or short-form clips, we can offer a custom package with a discounted rate. Just let us know your requirements when you get in touch.
LOCATION
Where is the studio located?
Our studio is based on Whalebone Lane South, RM8 1BA, just near Asda and McDonald’s. Full address details and access instructions will be provided upon booking.
What are your opening hours?
We’re open 7 days a week, from 9:00 AM to 7:00 PM. Available time slots will be clearly shown when you make a booking.
What is the nearest train station?
The nearest stations are Dagenham Heathway and Chadwell Heath. From either station, you can take a direct bus to the studio or use a local taxi service for convenience.
Is parking available nearby?
Yes, free, on-street parking is available close to the studio.
Can I see images or videos of the studio?
Absolutely, you will find images and videos on our website under the Podcast Studio page.